Landlord Information

What is a routine inspection?

Routine inspections are conducted after a tenant takes possession of the property and are conducted every four months. These inspections ensure that your property is being maintained to an acceptable standard and identify required maintenance. A copy of the routine inspection report is forwarded to you after each inspection. If necessary, a member of our Property Management team will contact you to discuss items noted on the report.


What is an entry condition report?

This report is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition. This is the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The entry condition report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.


How do tenants pay their rent?


How do tenants pay their rent?

Tenants have several options to pay their rent, leaving no excuse for late payments.

– Internet banking through their chosen financial institution

– Direct debit from their nominated bank account


What happens when a tenant stops paying rent?

If a tenant falls behind in their rental payments, they are issues with a notice of breach. This notice advises them that they are behind and requests that they rectify the problem. If this is not done within the stipulated time period, a termination notice is issued requiring that they vacate the premises.


When does the rent money get paid into my account?

Unless instructed otherwise, all monies held are paid to you at the end of every month. A statement is issued at the same time outlining the debits and credits for that month.


For more information on investing in property or being a landlord, request your complimentary copy of Real Estate’s Greatest Dangers or Landlord 101.